Shipping & Payment Info

Payment

The Yoogen strap is $39.95 USD plus applicable taxes and shipping fees.

We use a third party product cart and payment processor called DPD. DPD takes payment via Paypal and Stripe, both accept all major credit cards.

DPD is a PCI-DSS compliant service provider. They use SSL for all checkouts and don’t store cardholder data.

Yoogen is a nontaxable medical household remedy classified under menstrual cramp relievers.

Refund Policy

Products sold by Yoogen are covered by our 45-day return period, unless otherwise noted.

Refunds CANNOT be accepted when the UPC code, serial number and/or any bar code or carrying bag is missing for ANY reason.

A Return Merchandise Authorization (RMA) number issued by Yoogen must accompany all returns.  This number MUST be obtained no later than 30-days from the date the product was shipped to you.

You must obtain a Return Merchandise Authorization (RMA) Number or your return will be refused.

E-mail support@yoogen.com or call 1-347-927-2679 to request a RMA Number.

Follow the directions completely.

Unauthorized Returns, Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 15% plus applicable shipping and handling fees. Return shipping charges are the responsibility of the consumer. 

ALL RETURNED ITEMS ARE SUBJECT TO A 15% RESTOCKING FEE.

Shipping

Shipping prices are as follows:

$6.95 USD – Continental United States

$10.95 USD – Alaska, Hawaii, Mexico and Canada

$12.50 USD – All other international destinations

All shipping is USPS first class.

Yoogen will ship within 2-3 days of your order, however please allow 1-2 weeks for delivery. Please note all deliveries are made via the United States Post Office.

Please review our Terms & Conditions page for more specific details.